MEDICAL SECRETARIES
FULL-SERVICE HEALTHCARE VIRTUAL ASSISTANTS FOR MEDICAL PROFESSIONALS AND PRACTICES
Booking a Virtual Medical Secretary through CF2H is not as daunting as you may think.
Whatever stage you are at in private practice we understand that you are busy with theatres and clinics and for that reason time is precious. Our virtual medical administrative and PA service is designed to save you time and money. Above all we provide a high standard of customer service as the first point of contact for your practice.
Our Medical Secretaries handle a variety of duties essential to the daily function of your private practice, providing critical support to both you as a consultant and your patients.
The secretaries assist with diary management, operating lists, scheduling inpatient and outpatient activities, handling phone calls, greeting patients virtually, and managing all patient correspondence.
Enjoy a high quality medical solution, by removing fixed costs, and only pay for what you use.
SERVICES INCLUDE
MANAGE EMR
Enter patient data into the practice’s electronic medical record, ensuring accurate, up-to-date, and complete information.
APPOINTMENTS
Handle consultations, send reminders to patients with upcoming appointments, and coordinate rescheduling or cancellations as needed.
COORDINATION
Arrange the sending of medical records to different parties as directed by the clinical lead.
ADMINISTRATION
Perform light bookkeeping, inbox management, secondary research, and other time-consuming support tasks.
BILLING LIAISON
Liaise with the CF2H billing team, verify and process insurance information, and prepare and send invoices or payment claims.
PATIENT RECORDS
Assist in the preparation of medical record documentation as dictated by the physician & help double-check to ensure they are free from errors & inconsistencies.
CORRESPONDENCE
Draft referrals or endorsements to other Consultants as advised.
MARKETING
Create & proofread promotional or informational materials for digital & in-person marketing efforts.
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